Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
All content and artwork appearing on this Web site are the property of Bob Penuelas. With the exception of artwork used for review purposes, none of the contents of this website can be reprinted or posted without the express wtitten permission of Bob Penuelas. Any party who takes and uses artwork from this site without permission does so knowing that they are infringing Mr. Penuelas copyrights, and will be dealt with according to US copyright laws. As a user, you are only authorized to view for your own personal use. Copyright 2005 Bob Penuelas. All rights reserved.
Wilbur Kookmeyer and all related logos, names and distinctive likenesses are the property of Bob Penuelas. All rights reserved.
When you place an order here at wilbur.kookmeyer.com, we naturally ask you for personal information, including your name, address, contact telephone number, and email address. This information is used for order processing only. We never disclose any of your personal information to anyone except for the purpose of the verification of your payment when you use your credit card. Your personal information is never rented, sold, or otherwise made available to any other third party.
Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers.
- Shipping & Delivery
At this time, wilbur-kookmeyer.com only accepts credit cards for payment from U.S. customers only. Orders are typically shipped within 2-3 days. All U.S. orders are shipped USPS Priority Mail. Shipping cost for a typical 2 product order will usually be $6.50. Shipping for Limited edition prints is typically more.
- Return Policy
We want to make sure that you are stoked with everything you purchase from wilbur-kookmeyer.com. If for some reason you are not happy with a Wilbur Kookmeyer product, please email, or call and tell us how we can make you happy. We will allow you to return or exchange anything you purchase within 30 days. To return something to Wilbur Kookmeyer, you can mail it to:
P.O. Box 1196
Del Mar, CA. 92014
Please return the merchandise with a copy of the packing slip/receipt and a note explaining what you would like for us to do (i.e. exchange for different size, credit account, etc). You are responsible for return shipping charges to wilbur-kookmeyer.com. On exchanges, we will pay the shipping charges to get the item back to you. If we ever make a mistake in your order, we will refund any costs you may incur in returning the merchandise to wilbur-kookmeyer.com. Once we receive a return, it usually takes us 2-3 days to process your order and either credit your account or ship your exchange. You will receive an email notification when your return is processed.